EFSTS Online Privacy Statement
Effective December 5, 2005
OUR COMMITMENT TO PRIVACY
EFS Transportation Services, Inc. ("EFSTS")
is a subsidiary of First Data Corporation. Protecting consumer
privacy is very important to us. This Online Privacy Statement
is available to inform you about our collection and use of
personal and non-personal information so that you can make
informed choices about how your own information is collected
and used. Currently, this EFSTS Online Privacy Statement is
only applicable to customers and visitors in the United States
who visit our website. This Online Privacy Statement reflects
the EFSTS policies covering personal information collected
by us on or after the effective date shown above.
We believe that information used responsibly benefits consumers
and the economy, whether it is information we house on behalf
of consumers conducting transactions or information we collect
on behalf of our business clients. The relationships we have
developed through the years have been established based on
mutual trust. Each day strive to reinforce our commitment
to our clients and consumers. Central to that commitment is
ensuring that we abide by a set of privacy policies, which
are outlined below. These policies guide us in the collection
and use of information as well as employee responsibilities
in protecting your privacy. We use personal information about
consumers only in a manner consistent with these policies.
COLLECTION OF INFORMATION
EFSTS collects personal and non-personal information
in order to offer or provide goods and services to consumers
and our customers. We may obtain this information from a variety
Directly from customer applications, questionnaires and
other materials submitted to us by customers;
transactions in which EFSTS and consumers are involved;
clickstream activity on our web sites (including the use
of "cookies" and or "web beacons," as
discussed below); and
a variety of third-party sources, such as our business customers,
government repositories, consumer reporting agencies and
A "cookie" is a small text file placed
on your computer's hard drive by a web server and which is
acknowledged by your web browser. "Web beacons"
are transparent electronic images placed in the web code,
also called "clear GIFs" or "Web bugs."
including, but not limited to, the following:
assist us in providing our services to you;
allow you to change pages during your visit to our website
without repeatedly having to re-enter your password;
track activity on our website;
determine whether you came to our site from a banner ad
or an affiliate website; or
serve ads to you on this and other websites.
You can usually set parameters on your computer that allow
you to elect to accept cookies or to have your browser notify
you each time a cookie is offered. You can also usually delete
cookies from your hard drive. Instructions on how to accept
cookies, on how to be notified that a cookie is being offered
and on how to delete cookies are available through your Internet
DISCLOSURE OF INFORMATION
EFSTS does not disclose an individual’s information
to third parties without first giving the individual an opportunity
to opt-out of certain kinds of disclosures. There are some
disclosures to third parties that are not subject to the opt-out,
such as disclosures necessary to effect, administer or enforce
a transaction requested by you, to companies that perform
services for us or to prevent fraud. In addition, EFSTS may
disclose customer information to companies that, like EFSTS,
are part of the First Data corporate family. Finally, EFSTS
may disclose information about former customers to third parties
and companies with which EFSTS is affiliated, as well as unaffiliated
third parties. Those disclosures may consist of the following:
background information describing a customer's financial
information, such as name and address data;
information, such as account activity, debit activity or
credit activity; and
information relating to financial matters.
RECIPIENTS OF INFORMATION
EFSTS may disclose consumer information to companies
affiliated with EFSTS and to companies or other parties not
affiliated with EFSTS (subject to consumers' opt-out rights).
These recipients include:
institutions, such as banks, credit card companies and brokerage
such as home furnishers, clothing stores and florists;
that process transactions or provide other services for
companies and other direct marketers.
In addition, under federal law EFSTS is permitted to disclose
customer information to certain recipients, such as credit
WE ARE COMMITTED TO PROTECTING THE CONFIDENTIALITY
OF PERSONAL CONSUMER INFORMATION.
EFSTS limits access to personal information to those
employees of EFSTS and its affiliates who need it to fulfill
their business responsibilities. Employees must adhere to
EFSTS privacy policies. Employees violating these policies
may be subject to disciplinary action, up to and including
dismissal. Vendors and other outside contractors we engage
are subject to our contractual requirements to ensure that
sensitive personal information is safeguarded.
WE USE APPROPRIATE SECURITY SAFEGUARDS.
At EFSTS, security is a priority. We employ appropriate
measures to protect consumer information against unauthorized
access, disclosure, alteration or destruction. These may include,
among others, encryption, physical access security and other
appropriate technologies. EFSTS continually reviews and enhances
its security systems, as necessary.
WE MAINTAIN PROCEDURES TO ASSURE THE QUALITY OF INFORMATION
WE COLLECT AND WHERE APPLICABLE, WE WILL INFORM CONSUMERS
ABOUT HOW THEY CAN ACCESS THEIR PERSONAL INFORMATION AND MAKE
CORRECTIONS, IF NECESSARY.
EFSTS employs appropriate measures to assure the
quality of information we collect directly from consumers.
Where information is collected by EFSTS directly from consumers
or sources other than our business customers, we permit them,
if possible, to dispute or correct any erroneous or out-of-date
personally identifiable information. Of course, this correction
would not be possible if the information is proprietary to
one of our business customers, reflects historical transaction
information or if correction would violate the privacy or
legal rights of a third party. Where applicable, we abide
by laws related to such information. You can correct factual
errors in your personally identifiable information by sending
us a written request that credibly shows error. Call the customer
service number listed below for details. We reserve the right
to independently verify claims made. To protect your privacy
and security, we also will take reasonable steps to verify
your identity before making corrections. We reserve the right
to assess a service charge for providing you with any information
in connection with your request.
THE EFSTS WEBSITE IS NOT DIRECTED AT CHILDREN UNDER
THE AGE OF 13.
Our website is not directed at children under the
age of 13 and EFSTS does not collect or maintain information
at our website from those we actually know are under the age
EFSTS' WEBSITE MAY BE LINKED TO OTHER WEBSITES
EFSTS may create links to third party websites. EFSTS
is not responsible for the content or privacy practices employed
by websites that are linked from our website.
OPT OUT RIGHT (NON-VERMONT CONSUMERS)
EFSTS may disclose consumer information to third
parties as described earlier in this notice. Many of these
disclosures are beneficial to consumers because they permit
goods and services of interest to consumers to be offered
to consumers at attractive rates. We strive to give consumers
choices about how their data will be used. You have the right
to opt-out of (direct us not to make) these disclosures when
the consumer information is about you. Of course, there are
some disclosures to third parties that are not subject to
the opt-out, such as disclosures necessary to effect, administer
or enforce a transaction requested by you, to companies that
perform services for us or to prevent fraud.
If you wish to opt out, simply call the customer service
number listed below. You always have the right to change your
mind. If you do not opt out, we'll assume that you have agreed
that EFSTS may use your personal information to determine
what goods and services you may be interested in, offer you
goods and services that we think meet your needs, disclose
your personal information to third parties, and for the other
purposes described herein.
EFSTS maintains the information it collects on each transaction
for a fixed time period. In the event you perform a transaction
and exercise your right to opt out, your information and your
opt out decision will be maintained for the fixed time period.
In the event you do not perform another transaction during
the fixed time period, your personal information, as well
as your opt out election, will be removed from our records.
After the removal of your information from our records, you
will have to exercise your right to opt out again if you provide
us with your information again.
EFSTS will not disclose nonpublic personal information
about you to nonaffiliated third parties (other than as permitted
by law) unless you authorize us to make that disclosure. Your
authorization must be in writing, or, if you agree, in electronic
form. If you wish to authorize us to disclose your nonpublic
personal information to nonaffiliated third parties, you may
either write to us at 7000 Goodlett Farms Pkwy - 2nd Floor,
Cordova, TN 38016-4916, or send us an email at firstname.lastname@example.org.
Your written or electronic authorization must contain your
name, address and signature and state that you authorize us
to disclose your nonpublic personal information to nonaffiliated
third parties. You may revoke your consent at any time by
calling us at (866)841-9315 or by writing or emailing us at
the addresses provided above.
PERMISSION MARKETING EMAILS
Beyond communications required as part of terms of
service (order confirmations, shipping details, etc.), users
will occasionally receive information on products, services,
special deals, and/ or a newsletter via email. Users who no
longer wish to receive our email newsletter and promotional
email communications may indicate such wish by contacting
us via email at email@example.com or by contacting
our customer service center at (866) 841-9315.
WE HOLD OURSELVES ACCOUNTABLE TO OUR PRIVACY PRINCIPLES.
If you have any questions or comments about EFSTS's
Online Privacy Statement, or for some reason believe we have
not adhered to our statement, please contact us at the customer
service number listed below.
As stated above, this EFSTS Online Privacy Statement is currently
only applicable to our website customers and visitors in the
United States. As we develop websites for international audiences,
we may adopt additional rules and practices consistent with
this statement to conform to the policies or requirements
of those countries. We may alter this statement as needed
for certain products and services and to abide by local laws
or regulations around the world. EFSTS reserves the right
to amend or modify this statement from time to time. We urge
you to review this statement whenever you visit in order to
obtain the most current statement. You may change your choices
at any time.
EFSTS Customer Service (866) 841-9315