| GREETING |
| If you are calling from
a touch-tone phone |
PRESS
1 |
| OR Hold to speak
to a representative |
| Main
Menu |
| For TransCheck Authorizations |
PRESS
1 |
| For TransCheck Inquiries |
PRESS
2 |
| For Trucking Company
Menu |
PRESS
3 |
| |
To Set an Odd Amount |
Press
1 |
| |
To Assign a Cash Advance to a Card |
Press
2 |
| |
To Override a Card |
Press
3 |
| |
To Inquire on a TransCheck |
Press
4 |
| For Truck Stop Menu |
PRESS
4 |
| |
For TransCheck Authorizations |
Press
1 |
| |
For Truck Stop Settlements |
Press
2 |
| |
For Settlement Inquiries |
Press
3 |
|
To Update a Fuel Price |
Press
4 |
|
| FOR
TRANSCHECK AUTHORIZATIONS |
| Enter Area Code and
Phone Number, then # |
| Enter
your 4 digit EFS Truck Stop Number, then # |
| Enter the 6 digit Issuer
Number, then # |
| Enter the 10 digit Transaction
Number, then # |
| "You entered 1234567-123" |
| If this is correct |
PRESS
1 |
| If this is incorrect |
PRESS
2 |
| Enter 8 digit Check
Number, then # |
| Enter Amount using
* as decimal (999*99),then # |
| "You entered $999.99" |
| If amount is correct |
PRESS
1 |
| If amount is incorrect |
PRESS
2 |
| If
TransCheck is approved then: |
| To repeat the authorization |
PRESS
1 |
| To authorize another TransCheck |
PRESS
2 |
| To return to Main Menu |
PRESS
3 |
| To end the call |
PRESS
4 |
|
| FOR
TRANSCHECK INQUIRIES |
| Enter
the 6 digit Issuer Number, then # | | Enter
the 10 digit Transaction Number, then # | | "You
entered 1234567-123" | | If
this is correct | PRESS
1 | | If
this is incorrect | PRESS
2 | | Enter
Amount using * as decimal (999*99), then # | | "You
entered $999.99" | | If
amount is correct | PRESS
1 | | If
amount is incorrect | PRESS
2 | | If
TransCheck is active then: | | To
repeat the information | PRESS
1 | | To
inquire on another TransCheck | PRESS
2 | | To
return to Main Menu | PRESS
3 | | To
end the call | PRESS
4 | |
| FOR
TRUCK STOP SETTLEMENTS | | Enter
your 4 digit EFS Truck Stop Number, then # | | Enter
your 4 digit Security Code, then # |
| (Security code is the
last 4 digits of truck stop's phone number) |
| Enter
Settlement Date (0510), then # | | Enter
the 8 digit Check Number, then # | | Enter
Number of Invoices, then # | | Enter
Total of Invoices, use * as decimal (999*99), then # |
| "You entered $999.99" |
| If
amount is correct | PRESS
1 | | If
amount is incorrect | PRESS
2 | |
If valid settlement is performed then: | | To
repeat the information | PRESS
1 | | For
another settlement | PRESS
2 | | To
return to the Truck Stop Menu | PRESS
3 | | To
return to Main Menu | PRESS
4 | | To
end the call | PRESS
5 | |
|
FOR
SETTLEMENT INQUIRY | | Enter
your 4 digit EFS Truck Stop Number, then # | | Enter
your 4 digit Security Code, then # | | (Security
code is the last 4 digits of truck stop's phone number) | | Enter
Settlement Date (0510), then # | |
If valid settlement inquiry is performed then: | | To
repeat the information | PRESS
1 | | For
another settlement | PRESS
2 | | To
return to the Truck Stop Menu | PRESS
3 | | To
return to Main Menu | PRESS
4 | | To
end the call | PRESS
5 | |
 |
|
TO
UPDATE A FUEL PRICE |
| Enter your 4 digit EFS
Truck Stop Number, then # |
| Enter your 4 digit Security
Code, then # |
| (Security code is the
last 4 digits of truck stop's phone number) |
| To update Diesel # 1 |
PRESS
1 |
| To update Diesel # 2 |
PRESS
2 |
| Enter Fuel Amount
using * as decimal, then # |
| Fuel Price format
must be 0*999 |
| If fuel price is updated: |
| To repeat the information
|
PRESS
1 |
| To update another fuel
price |
PRESS
2 |
| To return to the Truck
Stop Menu |
PRESS
3 |
| To return to Main Menu |
PRESS
4 |
| To end the call |
PRESS
5 |
|
| VRU
SHORTCUTS
Can be used once VRU answers.
Slightly pause between numbers.
Enter
MAIN MENU
|
| TransCheck Authorization |
1 1 |
| TranCheck Inquiry |
1 2 |
| Trucking Company Menu |
1 3 |
| Truck Stop Menu |
1 4 |
| TRUCK
STOP MENU |
| TransCheck Authorization |
1 4 1 |
| Settlement |
1 4 2 |
| Settlement Inquiry |
1 4 3 |
| Update Fuel Price |
1 4 4 |
|
ENTERING
ALPHA CHARACTERS
Press * followed by the 2 digits indicating the letter. The
first digit is the number on the keypad where the letter is
located. The second digit is the position on the key.
Exceptions are Q and Z.
Example: A7B = *21 7 *22 |
|
ALPHA CONVERSION CHART |
Enter | A | *21 | B | *22 | C | *23 | D | *31 | E | *32 | F | *33 | G | *41 | H | *42 | I | *43 | J | *51 | K | *52 | L | *53 | M | *61 | N | *62 | O | *63 | P | *71 | Q | *11 | R | *72 | S | *73 | T | *81 | U | *82 | V | *83 | W | *91 | X | *92 | Y | *93 | Z | *12 |
|
