:: First Data | Trucking | VRU User Instructions for Settlement ::

Return to First Data Trucking Home	Quick Print

	Print PDF

GREETING
If you are calling from a touch-tone phone		PRESS 1
OR Hold to speak to a representative
Main Menu
For TransCheck Authorizations		PRESS 1
For TransCheck Inquiries		PRESS 2
For Trucking Company Menu		PRESS 3
	To Set an Odd Amount	Press 1
	To Assign a Cash Advance to a Card	Press 2
	To Override a Card	Press 3
	To Inquire on a TransCheck	Press 4
	To Inquire on Credit Available	Press 5
For Truck Stop Menu		PRESS 4
	For TransCheck Authorizations	Press 1
	For Truck Stop Settlements	Press 2
	For Settlement Inquiries	Press 3
	To Update a Fuel Price	Press 4

TO SET AN ODD AMOUNT
Enter 18 digit Control Card Number, then #
Enter 4 digit Access Code, then #
For Alpha Characters, see Alpha Conversion Chart
Enter 7 digit Transaction Number, then #
Remember the Amount Code will be 000.
"You entered 1234567"
If this is correct	PRESS 1
If this is incorrect	PRESS 2
Enter Amount using * as decimal (999*99), then #
"You entered $999.99"
If amount is correct	PRESS 1
If amount is incorrect	PRESS 2
If Odd Amount is Set then:
To repeat the information	PRESS 1
To Set another Odd Amount	PRESS 2
To return to the Trucking Company Menu	PRESS 3
To return to Main Menu	PRESS 4
To end the call	PRESS 5

TO ASSIGN A CASH ADVANCE TO A CARD
Enter 18 digit Control Card Number, then #
Enter 4 digit Access Code, then #
For Alpha Characters, see Alpha Conversion Chart
Enter 6 digit Card Number, then #
Enter Amount using * as decimal (999*99), then #
"You entered $999.99"
If amount is correct		PRESS 1
If amount is incorrect		PRESS 2
	If Cash Advance Sent:
To repeat the information		PRESS 1
To Assign Another Cash Advance		PRESS 2
To return to the Trucking Company Menu		PRESS 3
To return to Main Menu		PRESS 4
To end the call		PRESS 5

TO OVERRIDE A CARD
Enter 18 digit Control Card Number, then #
Enter 4 digit Access Code, then #
	For Alpha Characters, see Alpha Conversion Chart
Enter 6 digit Card Number, then #
Enter 4 digit EFS Truck Stop Number, then #
Press * to skip this step
Select Product for Override:
Press * to skip this step
	Diesel #2	PRESS 1
	Non-highway Fuel	PRESS 2
	Oil	PRESS 3
	Repair	PRESS 4
	Parts	PRESS 5
	Tube	PRESS 6
	Scales	PRESS 7
	Additives	PRESS 8
To Repeat these options		PRESS 9
To enter an Amount		PRESS 1
Enter Amount using * as decimal (999*99), then #
To skip the Amount		PRESS 2
	If Override is set:
To repeat the information		PRESS 1
To Override another card		PRESS 2
To return to the Trucking Company Menu		PRESS 3
To return to Main Menu		PRESS 4
To end the call		PRESS 5

FOR TRANSCHECK INQUIRIES
Enter the 6 digit Issuer Number, then #
Enter the 10 digit Transaction Number, then #
"You entered 1234567-123"
If this is correct	PRESS 1
If this is incorrect	PRESS 2
Enter Amount using * as decimal (999*99), then #
"You entered $999.99"
If amount is correct	PRESS 1
If amount is incorrect	PRESS 2
If TransCheck is active then:
To repeat the information	PRESS 1
To inquire on another TransCheck	PRESS 2
To return to Main Menu	PRESS 3
To end the call	PRESS 4

TO INQUIRE ON CREDIT AVAILABLE
Enter 18 digit Control Card Number, then #
Enter 4 digit Access Code, then #
To repeat the information	PRESS 1
To return to the Trucking Company Menu	PRESS 2
To return to Main Menu	PRESS 3
To end the call	PRESS 4

VRU SHORTCUTS Can be used once VRU answers. Slightly pause between numbers. Enter MAIN MENU
TransCheck Authorization	1 1
TranCheck Inquiry	1 2
Trucking Company Menu	1 3
Truck Stop Menu	1 4
TRUCKING COMPANY MENU
Set Odd Amount	1 3 1
Assign Cash Advance to Card	1 3 2
Assign Override to Card	1 3 3
Inquire on TransCheck	1 3 4
Inquire on Credit Available	1 3 5

ENTERING ALPHA CHARACTERS Press * followed by the 2 digits indicating the letter. The first digit is the number on the keypad where the letter is located. The second digit is the position on the key. Exceptions are Q and Z. Example: A7B = 21 7 22
ALPHA CONVERSION CHART	Enter
A	*21
B	*22
C	*23
D	*31
E	*32
F	*33
G	*41
H	*42
I	*43
J	*51
K	*52
L	*53
M	*61
N	*62
O	*63
P	*71
Q	*11
R	*72
S	*73
T	*81
U	*82
V	*83
W	*91
X	*92
Y	*93
Z	*12

866-841-9315

Also view these instructions at:
www.efsts.com/trucking

To access PDF files, you must have Adobe Acrobat Reader which may downloaded below at no charge.

Adobe Reader link