EFS Online and Voice Response Unit User Guides

EFS Transportation Services has several automated systems that enable you to manage your account and conduct a variety of transactions 24 hours a day: EFS Online and our Voice Response Unit (VRU).

EFS Online
You need to understand how truck stops price, how to create a fuel network, and how to manage this information on an ongoing basis. EFS has developed an Internet-based application - EFS Online - to help you manage, analyze and control all aspects of your current fuel purchase program.

View more info about EFS Online View EFS Online User Guide (PDF – 58 pages)

Voice Response Unit
The VRU system is designed to offer faster transaction processing during periods of peak activity in our Authorizations Center and give you another alternative for managing your EFS account or truck stop. Simply call 800-238-4022 and follow the prompts.

View VRU Instructions For Trucking Companies View VRU Instructions for Truck Stops
Print PDF of Instructions Print PDF of Instructions
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